Salesforce Cyber Security

Businesses use Customer Relationship Management (CRM) platforms to handle and monitor their sales and customer information. Salesforce, which is the top CRM platform globally, helps companies save a lot of money on operational costs. It also stores huge amounts of customer data on its servers.

Any system that stores a lot of data can be a target for cyber-attacks, and Salesforce understands this very well. That's why they have put a lot of effort into making their cloud security strong. They have many measures in place to protect their clients' data and their clients' customers' data. In fact, more than 150,000 businesses trust Salesforce to keep their data safe in the cloud.

Truth of Salesforce Data Security

With over 3,000 apps available for customizing Salesforce, the digital supply chain of Salesforce faces many security risks. Each app you add increases the chances of digital supply chain attacks on your organization. The structure of a Salesforce supply chain attack can help you understand these risks and learn how to reduce them.

As a CRM platform, Salesforce takes in data from external sources, which could carry threats within the content. For instance, Salesforce has a tool called Chatter, where users can share information with people outside the organization, who might send content directly to the Salesforce database.

Salesforce also offers features like "Email-to-Case," which turns customer emails into tickets, and supports web forms that can be added to clients' websites. Any information collected through these web forms goes straight into the database.

Salesforce isn't just used internally within a company. It depends on external sources to provide data, which creates an opportunity for malicious individuals to access it. Salesforce connects with other third-party applications using a simple Rest API integration, enabling external systems to send data directly to your Salesforce database.

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